Quality assurance

Quality for our customers

We fully fulfil our customers’ needs with the quality of our services and products as well as through innovation. Our products and logistics meet all food safety and legal requirements.

Supplier quality

Our own plant and all of our suppliers are certified in accordance with a recognised GFSI standard (FSSC 22000, BRC or IFS). The HACCP concept is reviewed annually for each production facility.

SGF certification is a mandatory requirement. Pesticide and other impurity analyses are carried out by recognised labs each year.

Furthermore, most production facilities have kosher and/or halal certification.

All quality measures implemented guarantee the traceability of all of our fruit products from each individual operation right through to products that we deliver to our customers, and fulfil the statutory requirements for the countries we supply.

Warehouse / cold storage

Since 1992, Dutch company Extraco in Dintelmond has been storing and dispatching our fruit products to supply our customers. All processes at Extraco (whether that’s processing or logistics) are subject to strict quality controls and can be monitored at any time.

Logistics

In our logistics department, we combine planning, purchasing and checks for the optimal processing of goods movement, financial billing and the flow of information. All of this is essential to success in trading raw ingredients and has a direct impact on timely delivery to our customers.

We either deliver from our warehouses in various countries or directly from the source to our customers throughout the world.

Financing

Our service package includes solid financing. We know the complexity of purchasing raw ingredients over many years, and take care of the financing side of business.

Our contract concept offers our customers the opportunity to order only what they need (just-in-time) and only pay for the delivered volume in the currency they have chosen for their contracts, such as USD, EUR or CHF.

If your chosen currency deviates from the raw ingredient’s home currency, we will secure the whole contract volume throughout the full duration. This means we are in a position to guarantee you a price in your preferred currency for the whole duration of your contract.